Virus and Spyware Removal
Virus and spyware infections are one of the most common causes of computer issues. They can vary in severity; sometimes these infections can simply slow down your computer but more serious cases can result in data loss or even hardware failure. If you think your machine has been infected, you should call us as soon as possible because waiting could mean more problems and more expenses.
Computers often experience issues even after a virus or spyware infection has been removed; this is why at Sphinx, we take a hands on and personal approach to virus and spyware removal. We also include a full computer optimization with our virus and spyware removal to ensure your computer is running at peak performance.
Don’t be fooled by bargain basement virus removal services that leave your computer running slow. Call Sphinx for personalized and thorough service.
Virus and Spyware Protection Service
Our Virus Protection Service includes a fully managed anti-virus software that allows us to monitor your computer and make sure your protection is up-to-date and running. Should a threat be found, we’ll be alerted so we can react quickly and keep your computer protected. If your protected computer gets a virus with our products, we will remove it for free.
The Virus Protection Service is $100 per year if you are protecting one computer with discounts available if protecting multiple computers in the same household.
*For business Virus Protection check out our Business Service Plans.
No anti-virus product is 100% guaranteed to protect against all viruses. Our protection service is a bit like having insurance; you can rest assured that if an infection does occur, you’re covered. Of course, we always ask that you back up your data on a daily or weekly basis. Viruses can occasionally cause data loss or even hardware damage and the protection plan does not include data recovery or hardware repairs – just virus removals.
- If a virus damages your computer’s operating system, this package covers the cost of reinstalling your operating system and drivers. It does not include the cost of data backup, software installation or restoring personalized settings.
- It also does not cover any hardware replacement if a virus damages your computer hardware. This is very rare, but it can happen.
- Sphinx holds the right to terminate your plan for failure to follow our instructions, training or emails with regards to virus notifications and product updates.
- Sphinx holds the right to terminate your plan for continually abusing known virus websites or excessive removals.